Privacy Policy

Effective Date: September 29, 2025 | Last Updated: September 29, 2025

Introduction

Business Exchanger ("we," "our," or "us") operates businessexchanger.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business marketplace platform.

Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, password, and profile image
  • Business Listings: Business details, financial information, descriptions, and images you submit
  • Payment Information: Credit card details processed securely through Stripe (we do not store full card numbers)
  • Communications: Messages sent through our contact forms and inquiry system

2.2 Automatically Collected Information

  • Usage Data: IP address, browser type, device information, pages visited, and timestamps
  • Cookies: We use cookies to maintain your session and improve user experience
  • Location Data: Approximate location based on IP address and city/state information you provide

How We Use Your Information

We use collected information to:

Provide and maintain our marketplace services

Process your subscription payments and business listing fees

Facilitate communication between buyers and sellers

Send transactional emails (listing confirmations, inquiry notifications, password resets)

Improve our platform and user experience

Prevent fraud and ensure platform security

Information Sharing and Disclosure

4.1 With Other Users

When you post a business listing, certain information becomes visible to other users:

  • Business details you choose to include in your listing
  • Your contact information (for subscribed buyers only)
  • Your name and profile information when you send inquiries

4.2 With Service Providers

We share information with trusted third parties who assist in operating our platform:

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • Google Maps: Location services for business listings
  • Email Service: Transactional email delivery
  • Hosting Provider: Website hosting and data storage

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure password storage using industry-standard hashing
  • Regular security audits and updates
  • Access controls limiting data access to authorized personnel only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request account deletion at any time, after which we will delete or anonymize your data within 30 days, except where retention is required by law.

Your Rights and Choices

You have the right to:

Access Request a copy of your personal information
Correction Update inaccurate or incomplete information through your profile settings
Deletion Request deletion of your account and associated data
Opt-Out Unsubscribe from marketing emails (transactional emails cannot be opted out of)
Data Portability Request your data in a machine-readable format

To exercise these rights, contact us at contact@businessexchanger.com

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us immediately.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or shared
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising CCPA rights

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email contact@businessexchanger.com